Terms & Conditions

Terms & Conditions – Ahnira

Overview

This website is operated by Ahnira Jewellery Pvt. Ltd. (“Ahnira”), a contemporary jewellery brand specializing in premium 925 sterling silver jewellery collections. Throughout this website, the terms “we”, “us”, and “our” refer to Ahnira.

Ahnira offers this website, including all information, tools, services, product collections, and content available from this site, to you (“user”, “customer”, or “visitor”), subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing our 925 silver jewellery products, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms”), including policies referenced herein such as our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

These Terms apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content. If you do not agree to these Terms, you may not access the website or use any services.

We reserve the right to update or modify these Terms at any time by posting changes on this page. Continued use of the website after changes constitutes acceptance of those updates.

1. General Use of Website

  • You confirm that you are at least 18 years of age or accessing the website under parental supervision.
  • You agree not to use this website for unlawful or unauthorized purposes.
  • We reserve the right to suspend or terminate access if misuse is detected.

2. Product Information (925 Sterling Silver)

  • All jewellery is crafted using 925 sterling silver unless otherwise stated.
  • Some designs may feature gold plating, rhodium plating, enamel, or other finishes.
  • Slight variations in color, texture, or finish may occur due to lighting or handcrafted detailing.
  • Silver may naturally tarnish over time; this is not considered a manufacturing defect.

Customers are advised to follow proper jewellery care instructions to maintain shine and durability.

3. Pricing & Payments

  • All prices are listed in INR (₹).
  • We currently accept prepaid payments through secure payment gateways.
  • Prices may change without prior notice.
  • In case of pricing or technical errors, we reserve the right to cancel the order and issue a refund.

4. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment.
  • Customers may cancel their order within 24 hours of placement, provided it has not been processed or shipped.
  • We reserve the right to cancel orders due to stock unavailability, payment issues, or suspected fraud.

5. Shipping & Delivery

  • Delivery timelines are estimates and not guaranteed.
  • Orders cannot be redirected once dispatched.
  • Ahnira is not liable for delays caused by courier partners or unforeseen circumstances.
  • Customers must provide accurate shipping details.

6. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy available on the website. By placing an order, you agree to those terms.

7. Intellectual Property

  • All website content including logos, product images, designs, graphics, and text are the exclusive property of Ahnira.
  • Unauthorized copying, reproduction, or commercial use is strictly prohibited.

8. User Conduct

  • You agree not to misuse the website infrastructure.
  • You agree not to post false, defamatory, or misleading content about the brand.
  • Fraudulent activities may result in legal action.

If Ahnira fulfills all its obligations as per stated policies and any individual engages in deliberate defamation or reputational harm through false public statements, the company reserves the right to take appropriate legal action under applicable laws.

9. Limitation of Liability

Ahnira shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability shall not exceed the value of the purchased product.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Mumbai, Maharashtra.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Ahnira Jewellery Pvt. Ltd.
Email: care@ahnira.com
Phone: +91 91234 56789
Mumbai, Maharashtra, India

By continuing to use this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.