Privacy Policy – Ahnira
At Ahnira, we are committed to protecting your privacy and maintaining transparency in how we collect, use, and safeguard your personal information. By accessing or using our website, you agree to the practices described in this Privacy Policy.
Acceptance of Policy
By using this website, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website immediately.
Ahnira reserves the right to modify or update this Privacy Policy at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised policy.
Information We Collect
We may collect the following categories of information:
- Name, email address, and phone number
- Billing and shipping address
- Payment-related information (processed securely via third-party gateways)
- IP address, browser type, and device information
- Order history and transaction details
- Website usage behavior and browsing activity
“Personal Information” refers to any data that identifies or can reasonably identify an individual.
How We Use Your Information
- To process and deliver your orders
- To provide customer service and respond to inquiries
- To improve website functionality and user experience
- To prevent fraudulent or unauthorized transactions
- To send promotional emails or offers (only if opted-in)
- To comply with applicable legal requirements
Cookies & Tracking Technologies
Ahnira uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve marketing effectiveness. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
- Essential Cookies: Required for website functionality such as cart and checkout.
- Performance Cookies: Help us understand website usage and improve performance.
- Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.
Meta (Facebook) & Google Advertising Tools
We may use advertising and analytics services provided by Meta Platforms (Facebook & Instagram) and Google, including but not limited to:
- Meta Pixel (Facebook Pixel)
- Google Analytics
- Google Ads Conversion Tracking
- Google Remarketing
These tools collect data such as your IP address, browsing behavior, pages visited, time spent on pages, and actions taken on our website. This helps us:
- Measure the effectiveness of advertising campaigns
- Show relevant ads on Facebook, Instagram, Google, and partner websites
- Improve marketing performance and customer experience
Third-party providers like Google and Meta may use cookies, web beacons, or similar technologies to collect or receive information from our website and use that information to provide measurement services and targeted advertisements.
You can manage ad preferences through:
- Google Ad Settings
- Facebook Ad Preferences
Payment Security
All payments are processed via secure third-party payment gateways using encryption protocols. Ahnira does not store complete debit/credit card information on its servers.
Shipping & Delivery Disclaimer
- Orders are typically delivered within 5–7 business days.
- Delivery timelines are calculated from the shipping date.
- Orders cannot be redirected once dispatched.
- Delays may occur due to production timelines or external factors.
- We are not responsible for delays caused by natural disasters, courier issues, or circumstances beyond our control.
Data Sharing & Disclosure
We may share limited information with:
- Courier and logistics partners
- Payment processors
- IT service providers and analytics partners
- Government authorities if required under law
We do not sell, rent, or trade your personal information to third parties for direct marketing.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no online system can guarantee absolute security.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Your Rights
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your account (subject to legal requirements)
- Opt out of marketing communications at any time
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Ahnira Jewellery Pvt. Ltd.
Studio 12, Crystal Business Park
Link Road, Malad West
Mumbai, Maharashtra – 400064
India
Email: care@ahnira.com
Phone: +91 91234 56789
By continuing to use our website, you acknowledge that you have read and agreed to this Privacy Policy.
